FAQ
Data Related
Q: How do I backup my data?
There are several ways:
- Cloud Sync (Recommended) - Enable iCloud/Supabase/WebDAV/S3 sync
- Export CSV - Export transaction data locally
- Export Config - Export categories, accounts, and other settings
Q: How do I migrate data to a new phone?
- iOS → iOS: Use iCloud sync, sign in with the same Apple ID on the new device
- Android → Android: Use Supabase/WebDAV/S3 sync
- Cross-platform: Use Supabase/WebDAV/S3 sync, or export CSV and import
Q: Where is my data stored?
Data is stored locally on your device by default. When cloud sync is enabled, it syncs to your chosen cloud service (iCloud/Supabase/WebDAV/S3). BeeCount does not collect any data.
Feature Related
Q: Does it support multiple currencies?
Yes, multiple currencies are supported. You can select the currency when creating a ledger. However, each ledger can only use one currency - mixing multiple currencies in the same ledger is not supported.
Q: Can I record investment returns?
You can create an "Investment" category and "Investment Account" to record, but automatic ROI calculation is not yet supported.
Q: Can multiple people share a ledger?
Real-time multi-user collaboration is not currently supported, but you can share cloud sync configuration for simple data sharing.
Sync Related
Q: What if sync isn't working?
- Check network connection
- Verify cloud service configuration is correct
- Try manually triggering sync
- Check sync logs for issues
Q: Can I use multiple cloud sync services at once?
Currently only one cloud sync method can be selected at a time.
Other Questions
Q: Can't download from China App Store?
China App Store listing requires registration (ICP filing), which is in progress. You can use TestFlight to install in the meantime.
Q: Is there an Android version?
Yes, you can download the APK from GitHub Release.
Q: Is it free?
Yes, completely free. No ads, no subscriptions, no hidden fees.
Have other questions? Feel free to submit an Issue.